FLU JAB'S ARE NOW AVAILABLE FOR OVER 65'S AND ANYONE WITH A CHRONIC DISEASE, PLEASE BOOK AN APPOINTMENT WITH ONE OF OUR NURSING STAFF

Confidentiality
Comments & Complaints

confidentialConfidentiality

You are legally entitled to see your medical records.

Your employer or other representatives (e.g. solicitor, insurance, etc.) can ask us for a copy of the records or a report, if they have your written permission. A payment to cover the cost of copying the notes or producing the report would be required.

In addition, health care professionals at the surgery who are not your doctor may occasionally check your records. These include medical students who are attached to the surgery for teaching and who you may see during your time at the practice.

As part of our efforts to improve the quality of the service and medical care available to patients, we are also involved in a programme of audit and research. This may entail practice staff members checking records.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Model Publication Scheme - further information

 
For quick medical advice online or on the telephone contact NHS DirectNHS WalesDepartment of HealthMy Surgery Website